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Asurion Photos
UX Researcher | UX Designer
People are particular about their photos: what they keep, what they’d edit, what they’d print. I ran discovery workshops across the US, then helped design the Expert Edit pilot.
Alongside a group of designers, I distilled the findings into insights and validated them through quantitative research. I then helped design the UI for the initial pilot of the Asurion Photos Expert Edit service.
Outcome
- Successfully launched and completed a number of live and asynchronous photo-editing sessions with existing Asurion Photos customers.